The 302D console has been tested and found to comply. Attendant console on a DEFINITY. Console Operations Quick Reference 555-230-890. Basic operation Activate the console To use the attendant console, you first must activate the console by performing the following: 1. Plug in the handset or the headset. For all consoles except the 302D, the console is activated. Avaya Definity Operator Consoles. Avaya Definity 302D Attendant Console. 3274-11W, 3274-11G - Avaya Definity 302D Console Display.

• Console Operations Quick Reference 555-230-890 Issue 4 July 2001. These limits are designed to provide reasonable protection against harmful Avaya provides a telephone number for you to use to report problems or to ask questions interference when the equipment is operated in a commercial environment. This equipment about your call center. • Contents Console operations About this document Assumptions Conventions Related documents Basic operation Console layout Status lamps Call purpose indicators Administrable features Activate the console Deactivate the console Answer calls Make calls Forced release Split calls Split Swap Auto Start and Don’t Split Class of restriction Night Service Feature operation. • Contents Override Recall Serial Calling Transfer Trunk Identification Index iv DEFINITY ECS Console Operations Quick Reference. • All office staff personnel that operate the attendant console or do console operations at a backup telephone should be familiar with these procedures.

If you need extra copies of this document, contact your Avaya representative or order more copies as described on the inside cover of this document. • Console operations Conventions The following conventions are used in this document: Buttons you press on the console are shown as follows: button RELEASE The buttons shown in this document use label designations provided with the console. Since the button labels can be customized for each site, some button labeling may have different designations. • About this document — Busy tone — a slow on-off-on-off tone you hear when the person you are calling is busy.

— Reorder tone — a fast on-off-on-off tone you hear when calling facilities are not available or are out of order. Pasolini Scritti Corsair Pdf Writer. • Console operations Basic operation Console layout The Attendant Consoles and DXS Selector Console are shown in Figure Figure 2, and Figure Ringer Select Volume Cont Cont Warning Warning Busy Busy Calls Waiting Calls Waiting Warning Individual Calls Waiting PQRS WXYZ Alarm Alarm Reported. • Basic operation Volume Ringer Select Control Control Warning Warning Busy Busy Forced Night Release Busy Calls Waiting Calls Waiting Warning Individual Calls Waiting PQ S WXYZ Alarm Alarm Reported Position Available Hold Split Cancel Start Release phdg302c KLC 042501 Handset Display Handset cradle Select button. • Console operations phdgdxs KLC 031199 DXS/BLF buttons DXS hundreds group select buttons Figure 3. DXS selector console The following list items correspond with the callouts shown in Figure Figure Figure 3.

All the feature buttons, trunk access buttons, and display buttons are on this console. • Basic operation Handset cradle — This is where you place the handset when it is not in use. If you use a headset, the handset cradle can be removed from the console. The handset cradle can be attached to either side of the console. Activate button (302D only) —. • Console operations DXS/BLF buttons — These are known as the direct extension select/busy lamp field (DXS/BLF) buttons.

They are used with the hundreds group select buttons to place calls to extensions and to determine the status of extensions. — If the lamp is dark, the extension is idle. • Basic operation The trunk group select buttons have 3 status lamps associated with each button.

Control — This lamp is on if the trunk group has controlled restrictions administered. Warning — This lamp is on when some trunks are busy. Select an alternate trunk group if possible, or use this group if necessary. • Console operations rt — Return Call. Indicates that a call transferred to another telephone or parked at an extension was not answered, and has returned to the console for processing. S — Send All Calls. Indicates that a call was redirected because the called party used Send All Calls.